What Crete DMCs should quote
Honest drive times between Chania, Rethymno, and Heraklion; named guides for Knossos and Elafonisi; and separate days for gorge hikes versus beach calas.
MICE and incentive programs need venue access in Heraklion plus resort inventory in Elounda—operators should not collapse both regions into one vague ‘Crete package’.
Crete DMC vs Athens mainland desk
Island-based DMCs hold local fleet, hotel contracts, and guide pools. Mainland brands are fine if they name Crete staff for your dates—not subcontractors revealed only on arrival.